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Contact information if you encounter a technical problem with Blackboard Learn.

Contact information if you encounter a technical problem with Blackboard Learn.

If there is a problem with the Blackboard Learn or related technologies (Respondus, Collaborate, SafeAssign, etc.), your computer, or Internet connection:

Contact the Help Desk (if the problem will affect an assignment or test, also notify your instructor):

  • Tech support online or by phone (479) 575-2905:
    • Monday – Thursday:  7 a.m. to midnight
    • Friday: 7 a.m. – 5 p.m.
    • Saturday: 11 a.m. to 4 p.m.
    • Sunday: 3 p.m. to midnight
  • More information at Help Desk

If there is a problem with your course in Blackboard (assignments, due dates, content, etc.) you should contact your instructor.